Privacy Policy

MASAL Privacy Policy

Last updated: 16 September 2023

Thank you for choosing to be part of our community at MASAL (“we”, “us”, “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy, or our practices with regard to your personal information, please contact us at [YourContactEmail].

When you visit our website masal.com and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our sites and our services.

1. What Information Do We Collect?

We collect personal information that you voluntarily provide to us when you [register on our website, order any of our products, or use our services. The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • First name
  • Last name
  • Email address
  • Phone number
  • Address, State, Province, ZIP/Postal code, City

2. How Do We Use Your Information?

We use the personal information we collect from you for a variety of reasons, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality

3. Will Your Information Be Shared with Anyone?

We may process or share your data that we hold based on the following legal basis:

  • Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
  • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.

4. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process.

5. What Are Your Privacy Rights?

You have the right to review, change, or terminate your account at any time.

6. Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible.

If you have questions or comments about this policy, you may email us at admin@masal.com or by post to:

MASAL
PO BOX 6102 Wetherill Park NSW 1851 Australia

FAQs

Partnering with MASAL comes with several compelling reasons:

  1. Proven Expertise: With over 30 years of experience in the bridal industry, we have established a strong reputation as a reliable and experienced partner.
  2. Lucrative Margins: Enjoy the potential for substantial profit margins of up to 450%, along with swift fund turnaround, ensuring the financial health of your business.
  3. Master Artisans: Our skilled team of master artisans ensures that every dress is meticulously crafted for the perfect fit.
  4. Quality Assurance: We employ a rigorous 3-stage quality control process to deliver exceptional products.
  5. Designer Appeal: Our collections are in high demand among brides worldwide, offering a range of styles and price points, from Elegance to Privee.
  6. Contemporary Designs: Stay ahead of the bridal fashion curve with our modern designs, including Mermaid, Princess, A-Line, Transformer, and Tea-Length silhouettes.
  7. Celebrity Clients: Join our esteemed clientele, which includes figures from the entertainment industry.
  8. Commitment to Excellence: We're continuously improving our quality standards to meet and exceed your expectations.

As a valued partner with MASAL, you'll gain access to a host of exclusive benefits:

  1. Exquisite Handcrafted Products: Our dresses are handcrafted with unique designs, ensuring your customers receive top-quality products.
  2. Customization: We offer the flexibility to create dresses with custom designs and precise measurements, catering to diverse religious and cultural preferences.
  3. Online Convenience: Access your personalized online account to effortlessly view photos and videos for your website and social media promotion.
  4. Top-Selling Styles: Choose from a curated selection of best-selling styles, guaranteed to delight your customers.
  5. Quick Turnaround: Benefit from swift production times, with dresses ready in as little as 8 weeks.
  6. Comprehensive Support: Enjoy comprehensive online product presentations, along with training and support to boost your business.
  7. Dedicated Account Managers: Our highly knowledgeable account managers are always available to assist you.
  8. Tailored Offers: We provide tailored commercial offers, catering to different silhouettes and price categories in your market.
  9. No Minimum Orders: There's no minimum order requirement, offering you flexibility in your business operations.
  10. New Collections: Stay fresh and exciting with semi-annual launches of new bridal collections.
  11. Loyalty Programs: Participate in our loyalty programs, allowing you to earn discounts of up to 12% on all orders.

Our team of highly skilled designers and craftsmen specializes in crafting unique dresses tailored to our clients' desires. We prioritize not only exceptional design but also precise engineering to ensure a perfect fit for every body shape. While we do not replicate others' designs, many of our dresses can be customized to accommodate your preferences in terms of color, neckline, silhouette, sleeve length, train, or back design. With years of experience in creating individual, modest, or custom-made dresses, we're dedicated to making your dream dress a reality.

At MASAL, we exclusively offer original designs meticulously created by our team of talented designers and craftsmen. We do not produce dresses under other brand names or offer replicas, ensuring the authenticity and uniqueness of our creations.

We offer matching veils for many of our dresses, which you can find either in the dress photos or our Accessories section. Additionally, we maintain a separate catalog featuring prices for our accessories. If a particular dress does not come with a veil and you desire one, kindly contact your manager. Together with our designer, we'll explore the possibility of creating a veil tailored to your chosen dress.

We are committed to using only the finest quality materials available on the market. If you have specific fabric preferences, we can provide samples of the primary fabric for a fee of $50, plus applicable delivery charges.

Our production facilities are located in the city of Trabzon, Türkiye. Here, we oversee the entire production process, ensuring the highest standards of quality and craftsmanship.

Yes, we offer exclusive partnerships in specific areas, allowing you to have sole representation in your city without worrying about competition. Terms and conditions apply; please contact us for more details.

Indeed, we offer access to a comprehensive library of photos and videos for your website and social media platforms. Additionally, we provide promotional support and issue certificates confirming your status as an official MASAL representative.

Yes, we value our loyal partners and offer a 5% discount to all our dedicated collaborators. For orders exceeding $5,000, we provide a further 5% discount. Furthermore, our comprehensive loyalty program enables you to enjoy discounts of up to 15% on all orders.

Becoming an official partner of the MASAL is straightforward. Simply complete our Business Inquiries form, and once you receive an initial email from a MASAL representative, you can begin placing orders and establishing a fruitful partnership with us. We look forward to welcoming you into the MASAL family.